What happens next?
Confirmation of your event
Your information has been sent to our staff at ‘We Perform’. We will enter your event into our system and double check availability for you. We will then send you an email which will include an e-contract for you to sign. We aim to do this on the same day but can sometimes take a couple of days during busy periods.
Your Client Portal
As part of booking your entertainment with ‘We Perform’ we will provide you with a ‘Client Portal’. This allows you to login to our website and see all the details we have for your upcoming event. In your Client Portal you can change your personal details, make a timeline for your upcoming event, make song requests and contact us directly. Your login details for your ‘Client Portal’ will be on your ‘Confirmation Of Event’ email.
Signed Contracts
To confirm your booking with us we will ask you to sign a contract. This contract is emailed to you and will also be in your ‘Client Portal’. You can then sign the document electronically, which means you don’t have to post it back to us! You are able to print it though for your records and you will always be able to view a copy in your ‘Client Portal’.
Deposits
At ‘We Perform’ we don’t ask our clients for deposits, we simply accept your signed contract as confirmation of your event. We do charge a £100 cancellation fee if you cancel your event after it is booked. This is outlined in your T’s&Cs’. Unless otherwise arranged, we ask for full payment 30 days before the event date. This can be done via BACS and these details are within your ‘Client Portal’.
Changing Your Details or Event Times
You can request this through your ‘Client Portal’. When we receive the change request then we will come back to discuss the extra fee for additional time.
Contact Us
Although most communications have moved online nowadays we still like to hear from our clients in other ways. If you have any questions about our services, our booking process or any other query then please visit our Contact page.